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Electronic Commerce (EC) is a new concept that can dgambarkan as the process of buying and selling goods or services on the World Wide Web Internet (Shim, Qureshi, Siegel, 2000) or the process of buying and selling or exchanging products, services and information through information networks including the Internet (Turban , Lee, King, Chung, 2000). Kalakota and Whinston (1997) defines the EC of some perespektif follows:
1. From the communications perspective, EC is the delivery of information, products / services, or payments via telephone lines, computer networks or other electronic means.
2. From a business process perspective, EC is the application of technology to automate transactions and workflow company
3. From the service perspective, EC is a tool that meets the company's desire, consumers, and management in cutting costs while improving service quality of goods and speed of service.
4. From an online perspective, EC relating to the capacity of sales and purchase of products and information on the Internet and other online services.
However, some people view the term commerce (trading) as a transaction made by the company that each other partner. Thus, the term Electronic commerce narrow memorable for some people. Thus, many who prefer to use a term e-Businees, which refers to the definition of e-commerce more broadly, not just selling and buying, but it also means serving customers and collaborating with business partners, as well as the implementation of electronic transactions within an organization.
1. From the communications perspective, EC is the delivery of information, products / services, or payments via telephone lines, computer networks or other electronic means.
2. From a business process perspective, EC is the application of technology to automate transactions and workflow company
3. From the service perspective, EC is a tool that meets the company's desire, consumers, and management in cutting costs while improving service quality of goods and speed of service.
4. From an online perspective, EC relating to the capacity of sales and purchase of products and information on the Internet and other online services.
However, some people view the term commerce (trading) as a transaction made by the company that each other partner. Thus, the term Electronic commerce narrow memorable for some people. Thus, many who prefer to use a term e-Businees, which refers to the definition of e-commerce more broadly, not just selling and buying, but it also means serving customers and collaborating with business partners, as well as the implementation of electronic transactions within an organization.
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